Velora
Shipping and rates
Rates applied by the store, the destinations we serve and order tracking.
Page pending review by the store
Shipping rates
- Shipping within Canada only: the delivery address accepted at checkout is limited to Canada.
- A $12.00 fee applies when the order subtotal is below $150.00.
- Free shipping from a $150.00 subtotal.
- Rates are calculated at checkout and added to the order as a “Standard shipping” line.
- All amounts are in Canadian dollars (CAD).
Rates are recalculated at checkout from the actual cart: the amount shown in the order summary is the amount billed.
Processing and delivery times
The store does not currently publish processing or transit times.
Information to be completed: delivery times and shipping method
The store has not provided this information yet. You can request it from customer service.
Items the store still needs to provide
- —Processing time before dispatch (in business days)
- —Transit times by region or province
- —Carrier(s) used and type of service
- —Rates that apply to remote regions or territories
- —How orders are handled on statutory holidays
Order tracking
After checkout the store shows an order number (format VEL-XXXXXXXX). Keep it: together with the email you used to order, it lets you check your order status on the Order tracking page.
Information to be completed: shipping notices and tracking numbers
The store has not provided this information yet. You can request it from customer service.
Items the store still needs to provide
- —Does the customer receive an order confirmation email?
- —Is the carrier tracking number sent, and how?
- —Does the customer receive a notice when the order ships?
Taxes
Information to be completed: applicable taxes
The store has not provided this information yet. You can request it from customer service.
Items the store still needs to provide
- —GST and QST registration numbers
- —Whether taxes are added at checkout or already included in the prices shown
- —Rules that apply depending on the province of delivery